• Urban Water Tank Pumps

          These pumps are suitable for our Urban water tank range only. For rural tank pumps, please contact us for advice.

Our Customer Service Approach

We offer seamless and consistent service across all channels and employ and work with people who are passionate about quality customer service.


Every project follows a thorough process to ensure all requirements are met and the best results achieved. Kingspan Water is committed to working collaboratively to achieve the best solution possible.


We guarantee proactive, responsive, and reliable service. To do this, we listen, proactively engage, collaborate and communicate regularly to provide the advice and information required to make informed decisions.


We stand by the quality and performance of our products. Our support doesn’t stop once a tank is installed, with the Kingspan Water team available for guidance on warranty, servicing and maintenance.

Our Customer Service Process

Benefits of being a Kingspan Partner

We design and package complete Rain Harvesting systems including installation if required.

We work with clients of all shapes and sizes, including  many volume builders.

Our manufacturing operations are based in Sydney, Melbourne and Brisbane offering excellent coverage of all east coast markets.

Tank are usually delivered straight to slab instead of front door (Terms & Conditions Apply)

After sales support and service team to look after your client’s once handover is done.