You can find all the warranty information for our product range here. Information such as warranty cover, claim processes, and exclusion are listed here.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits given by the warranty are in addition to a consumer’s other rights and remedies.
20 year minimum life prior to perforation due to corrosion, as detailed in the Bluescope AQUAPLATE® product warranty.
10 year construction warranty covering the assembly and sealing of the tank, from date of purchase.
KINGSPAN WATER & ENERGY PTY LIMITED WARRANTS THE AQUAPLATE® RANGE OF STEEL WATER TANKS FOR AS FOLLOWS:
Any failure of the tank due wholly or partly to any of the following causes is not covered by this warranty:
All Garden Beds come with a 5 year structural warranty so you have peace of mind knowing you have invested in a quality feature for your garden.
WATER TANK PUMPS
All water tank pumps bought from Kingspan Water & Energy Pty Ltd comes with up to 4 years warranty.
Standard warranty period is 2 years, and you’ll get an additional 2 years of bonus warranty by registering your pump at the Warranty and Registration Page.
All warranty claims must be made in writing. Kingspan Water & Energy Pty Ltd will assess claims for warranty, and the result of this assessment communicated in writing. Claims for a warrantable fault in a steel water tank will be repaired or rectified within two (2) weeks of Kingspan Water & Energy Pty Ltd receiving the claim.
Kingspan Water & Energy Pty Ltd will not be liable for any injury to persons, damage to property or for any consequential loss or damage due to failure of any Tank. Kingspan Water & Energy Pty Ltd will not be liable for any expense arising due to the claiming of this warranty.