Water Tank Delivery Information

CLEAR ACCESS TO SITE

Our water tanks are delivered on a large rigid truck, often with a large trailer attached. The combined vehicle  length is up to 19m. Please check that the site access  will allow the truck to park adjacent and that there is sufficient area to turn around

If there is not enough access your tank may still be able to be delivered but any access issues must be informed to the team prior to your tank leaving the factory.

CRANE TRUCK

If the access from the road to the tank base is not suitable, a crane may be required. We can coordinate delivery timing to meet your crane truck contractor on site. Crane services are not included as standard.

WIDE LOADS

Round tanks with a diameter and height over 2500mm will form a wide load when secured on a truck. Restrictions on traveling with a wide load vary from state to state, so each load must be checked and confirmed with our planning or logistics coordinator. 

In some cases, wide loads may require permits, out of hours travel, or pilot vehicles. Additional costs may be incurred, and this will be quoted prior to acceptance of the order.

UNLOADING TANKS

Our water tanks have an empty weight of between 50kg and 400kg. The weight of a tank can be checked on our website or by calling our office. Our delivery team will be able to unload your water tank from the truck and position it on your base, provided that:

• There is clear and reasonably flat access from the road to the tank base
• There is fair weather
• The base is prepared prior to the tank arriving, and is in good condition

CLEAR ACCESS ON SITE

To ensure we are able to deliver your tank to slab or tank base without damage, we need to have clear access.

Depending on where your tank is to be located; beside the house or behind the house, there are many considerations. We need space to manoeuvre the tank down the side of a house, so approx. 100mm either side of the tank (height and width) taking into account any obstacles which may be in the way.
 
Other access concerns would be building site restricted access, narrow steps or a steep sloping block. We would appreciate any dogs or other animals being restrained to prevent a trip hazard.

RE-DELIVERY

In the unfortunate event that your water tank cannot be delivered on the scheduled date due to access issues, a re-delivery will be scheduled for the next available date. A re-delivery charge will apply.